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We're here to help with any questions about your account, subscription, or the MyOracle platform.
Email
contact@myoracle.me
We respond within 24 hours
Response Time
Within 24 hours
Monday โ Friday (AEST)
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Frequently Asked Questions
How do I cancel my subscription?
Click the "Manage" button in the app to open the Stripe billing portal, or email us and we will cancel within 1 business day.
Am I eligible for a refund?
We offer full refunds within 14 days of any charge. Beyond that, requests are considered case-by-case. See our Refund Policy for details.
How accurate are the readings?
MyOracle uses Swiss Ephemeris-grade precision across 12 simultaneous astrological systems. Scores represent convergence probability โ not guarantees. All readings are for entertainment purposes.
Is my data safe?
Yes. We use HTTPS encryption, Supabase Row Level Security, and never store payment card details. See our Privacy Policy for full details.